What happens at your first visit

Informed decisions are better decisions. You have one body, so we take the time to understand yours properly before anything else happens.

Abella and Jo R at the front of the practice at The Chiro Crew in Kingswood
The open plan garden room at The Chiro Crew in Kingswood

Before you arrive

Book online or ring the practice. No referral is needed to see a chiropractor in South Australia, though if another health professional has sent you, bring any letters, scans or reports along.

Allow about 30 minutes. Wear something you can move in. If you are coming from Mitcham or Unley the drive is around ten minutes, and there is parking behind the practice as well as on Belair Road.

You will find us at 71 Belair Road with the large 71 sign out the front. Walk in and one of the crew will be there to greet you.

How your first two visits work

The first visit is about understanding your body. The second is about explaining what we found. Care starts once you know what is going on and have agreed to it.

Visit one

Your thorough assessment

Allow about 30 minutes. It starts with a proper conversation about your health story, what brought you in, what you have already tried and what you want to get back to doing. Then the assessment itself: functional testing of your balance, posture, movement and muscles, plus digital postural assessment. X-rays are available on site and we take them when your history or the examination points that way.

Visit two

Your report of findings

We go through everything we found, in plain language. X-rays, posture reports, your score sheet. You ask as many questions as you like. Once you understand what is going on and why, your first adjustment happens and we agree on a plan that fits your life.

Results vary between individuals, and chiropractic care is not appropriate for everyone. If we do not think we can help, we will tell you on the first visit and point you somewhere more useful.

Consent, and being able to change your mind

Consent is a stated priority in this practice rather than a form you sign at the start. You are told what is about to happen and asked before it does. If you would rather not have something done, say so. That is a normal part of a visit here and nobody will make it awkward.

The same applies to your care plan. We give you an honest recommendation after the assessment, and what you do with it is your call. You can change your mind partway through, take a break, or stop.

Paying for your visit

We will go through the fees with you when you book, so there are no surprises on the day.

DVA is accepted. We do not have HICAPS, so private health claims are not processed here. You will be given a receipt with everything your fund needs and you claim it back through them afterwards.

Medicare rebates do not apply to your first visit or your report of findings. If your GP has set you up with a Chronic Disease Management plan, bring the paperwork along and we will let you know what it covers from there.

Abella and Jo R on the lounge with tablets at The Chiro Crew in Kingswood

After your report of findings

Your care info covers what ongoing visits look like, why care runs in cycles, and the handful of things worth doing at home between visits.

Meet the crew first

Some people like to know who they are seeing before they walk in. Have a look at the crew, or read more about how we work.

First visit questions

How long should I allow?

About 30 minutes for the first visit. Later visits are shorter.

What should I wear?

Something you can move comfortably in. We assess how you move, so jeans with no give are worth avoiding.

Is it going to hurt?

Probably not, though some adjustments feel more intense than others. We explain what we are about to do before we do it, and nothing happens without your okay.

How does consent work here?

You are asked, every time, and you can say no or ask us to stop at any point without it being awkward. Consent matters a great deal to this practice and it is not a form you sign once and forget.

Do I need a referral?

No. Book directly online or ring the practice. If another health professional has referred you or you have had imaging done, bring the paperwork along.

Can I bring my children?

Of course. The kids table is out, there is a play corner, and nobody minds noise. If your child is the one being checked, you stay in the room the whole time.

Where do I park?

We have off street parking in front of and behind the practice at 71 Belair Road. The back streets are also a good place to park and they give you a short walk either side of your adjustment.

No mystery, no pressure.

Book online, bring yourself and allow about an hour. If you want to ask something first, ring the crew. No referral needed.